Update on Feb 8th, 2025

Hello everyone! As some of you may know, the Trump administration has temporarily reinstated the 'De Minimis' Tariff Exemption for shipments under $800.

As a result, we have resumed U.S. shipments through our original courier, DHL. We'll do our best to ship pending orders in the coming days. Additionally, we're working to establish more shipping methods, such as sea freight, to minimize future political risks.

However, please note an important point: although the 'De Minimis' Tariff Exemption is currently active, duty and tax requirements depend on U.S. customs policy at the time your parcel arrives. There's a possibility that the tax exemption could be suspended again, as happened recently. Therefore, please monitor your email carefully for any duty and tax notifications from DHL once you receive your tracking number from us.

We deeply appreciate your patience and understanding during this period, and we look forward to bringing you more exceptional products in the future.

Love from Qwertykeys

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On February 1, 2025, the Trump administration announced a 10% punitive tariff on all goods imported from China, effective February 4, 2025. This new policy replaces all previous tariff exemptions, including the exemption for low-value parcels under $800. As a result, all keyboards from China are now subject to tariffs ranging from 10–35% of their full value, depending on how U.S. Customs classifies the products.

In response, we immediately consulted our logistics partner, DHL, to clarify procedures. DHL now requires prepayment of 50% of the declared product value as a tariff deposit, plus a $21 processing fee per package. These additional costs make it unsustainable for both our business and customers to continue operations under current terms.

As a result, we have made the difficult decision to pause all shipments to the U.S. for the next 72 hours (starting February 5, 2025). During this period, we will:

• Negotiate with DHL and alternative logistics providers to seek fairer tariff-handling solutions.
• Explore potential adjustments to shipping workflows or declarations to mitigate costs.
• Monitor policy developments, as the U.S. administration has paused the 25% punitive tariffs for Canada and Mexico, which may lead to revisions in the policy affecting us.

We understand this disruption is frustrating, especially for those waiting for orders since the start of CNY. We are working tirelessly to resolve this issue while protecting your interests. Transparency remains our priority—we will provide updates within the next 72 hours if we have any good news.

In addition to the above, since USPS has stopped taking new shipments, we are unable to send replacement parts at this time. We apologize for the additional waiting time and will ship these parts as soon as USPS resumes normal operations.

Thank you for standing with us as we navigate these unprecedented challenges.

Sincerely,

Qwertykeys